mabar99 Platform Privacy Notice
This page describes what we collect when you use mabar99 and how we keep that data protected. We understand that privacy matters to our users, whether you're accessing our platform from Jakarta, Surabaya, Bandung, or any other jurisdiction where our services are permitted. We've written this notice in plain language so you know exactly what happens to your information.
When you create an account with us, deposit funds via DANA, e-wallet, mobile banking, or any other supported payment method, or simply browse our football markets and live-dealer tables, we collect certain data. That collection is necessary to verify your identity, process your transactions, and keep our platform secure. We do not sell your data, and we do not share it beyond what our operations require.
What We Collect and Why
We collect your email, phone number, and residential address when you open an account on mabar99. We also ask for identity verification — a copy of your ID card or passport — to confirm you meet our eligibility conditions and comply with local law. This process, called Know Your Customer (KYC), is standard across regulated gaming platforms.
When you make a deposit, we record the payment method you used (whether that's DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the date. We also log your activity on the platform — which games you view, how long you stay, and which tournaments you follow, such as Liga 1 or Piala AFF matches. This helps us understand how our platform is used and detect any unusual activity that might signal fraud or account compromise.
How We Use Your Data
Our primary use of your data is account management and transaction processing. When you request a withdrawal, we review your KYC information to ensure the withdrawal destination matches your verified account holder details. This step protects both you and our platform from unauthorised transfers.
We also use your data to send you account notifications — confirmation emails after you deposit, alerts if unusual login activity is detected, and updates about promotions or service changes. You can manage these preferences in your account settings on mabar99. We may contact you by phone or email if we need to verify information during the verification process, such as during a periodic account review or when you request a large withdrawal.
We retain transaction logs and account history to comply with Indonesian financial regulations and to investigate disputes. If you report a transaction error or have a question about a past deposit or withdrawal, we use this data to look up your history and help resolve the issue.
Third Parties and Data Processors
Our payment processors — the banks and fintech platforms that handle mobile banking, local payment, online payment, and other methods — receive only the information they need to complete your transaction. They do not have access to your full account on mabar99, your game history, or your personal details beyond what is required for payment settlement.
We may also share your name and account ID with our customer support team if you contact us with a question or report a problem. Our support staff are bound by confidentiality agreements and access only the information necessary to help you.
Our servers and your jurisdiction
Our servers may sit outside your jurisdiction. By using mabar99, you agree that your data may be processed and stored in locations beyond Indonesia, subject to applicable data protection standards.
Your Rights and Contact
You have the right to request a copy of the data we hold about you on mabar99. You may also ask us to correct inaccurate information or to delete your account and associated data, subject to our legal obligations to retain records for a defined period.
To exercise any of these rights, or if you have questions about our privacy practices, contact our support team via email or the contact form in your account. We will respond within a reasonable timeframe.
Our services are available only where local law permits. If you are in a jurisdiction where our platform is prohibited, we cannot offer our services to you, and we may delete your account data in line with applicable law.
We at mabar99 review and update this privacy notice as our practices evolve. Changes are posted on this page with a new date. Continued use of our platform after an update means you accept the revised terms. If you have feedback or concerns about our privacy practices, we encourage you to reach out to our support team.